TERMS & CONDITIONS

Terms and Conditions for Tobbie and Co (Pty) Ltd

These Terms and Conditions ("Agreement") govern your use of the website www.tobbieandco.co.za (the "Website") operated by Tobbie and Co (Pty) Ltd, a company registered in South Africa with registration number 2017/287047/07 ("we," "us," or "our"). By accessing and using the Website, you agree to comply with these Terms and Conditions. If you do not agree to these terms, please do not use this Website.

1. General Information

  • Tobbie and Co (Pty) Ltd is a registered business in South Africa, offering baby merchandise through its e-commerce platform.

2. Website Purpose

  • This Website is an e-commerce platform where users can browse and purchase baby products for private and domestic purposes.
  • By using this Website, you confirm that you are at least 18 years old. If you are under 18, you may only use the Website with the involvement of a parent or guardian.

3. User Accounts

  • Users must create an account to complete a purchase on the Website. You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your account and password. Please notify us immediately if you believe your account has been compromised.

4. Payments and Transactions

  • Accepted Payment Methods: We accept payments via Payfast, Payflex, and Snapscan.
  • Shipping Costs: A flat rate shipping cost of R110 applies to regular items, and R370 applies to large items such as furniture.
  • Exchanges: We offer exchanges for faulty or defective items. Please refer to our returns policy for further details.

5. Order Rejection

  • We reserve the right to reject any order placed on our Website for any reason. For example, we may reject your order if we suspect that you intend to resell the products for commercial purposes.
  • Purchases may only be made for private and domestic purposes. We expressly prohibit purchases for resale or reselling our products as part of any business, unless agreed to in writing by Tobbie & Co.

6. Website Content

  • While we strive to provide accurate representations of the products on our Website, we cannot guarantee that the images or descriptions will exactly match the actual products or their packaging. Colour discrepancies may occur due to the settings of your device.
  • Information on the Website (including product descriptions, prices, and images) is subject to change without notice.

7. Intellectual Property

  • All content on this Website, including but not limited to text, images, videos, logos, and designs, is owned by Tobbie and Co (Pty) Ltd. You may not copy, modify, or distribute any content from this Website without our prior written consent.
  • Users are allowed to comment and review products on the Website, but any comments or reviews must adhere to our acceptable use policy (see section 9 below).

8. Acceptable Use and User Conduct

  • By using the Website, you agree not to engage in the following activities:
    • No spamming, offensive language, or illegal activities.
    • No attempts to disrupt, damage, or interfere with the functionality of the Website.
  • Any breach of these guidelines may result in the suspension or termination of your account.

9. Limitation of Liability

  • While we make every effort to ensure the accuracy of information on the Website, we do not guarantee that the Website will be error-free or continuously available.
  • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of this Website, including the purchase of products.

10. Governing Law and Dispute Resolution

  • This Agreement is governed by the laws of South Africa.
  • Any disputes arising from or related to this Agreement will be subject to the exclusive jurisdiction of the courts in South Africa.

11. Modifications and Updates

  • We reserve the right to modify or update these Terms and Conditions at any time, and such changes will be effective immediately upon posting on the Website. We recommend you review these Terms regularly to stay informed about any changes.

12. Privacy and Data Collection

  • We collect personal information, such as your name, address, cell number, and email for the purpose of processing orders and shipments. We may also collect payment method details to verify transactions.
  • By providing your personal information, you consent to its use as outlined in our Privacy Policy (if available).

13. Third-Party Links and Advertisements

  • The Website may contain links to third-party websites or services. These links are provided for convenience, but we are not responsible for the content, products, or services provided by these third parties.

14. Changes to Product Information

  • Tobbie and Co (Pty) Ltd reserves the right to change product prices, images, and information without notice. While we strive to keep product details accurate, they may change from time to time.

By using this Website, you acknowledge and agree to abide by these Terms and Conditions. If you have any questions or concerns, please contact us at in**@to*********.za">in**@to*********.za