REFUND POLICY

All goods sold by Tobbie & Co (Pty) Ltd do NOT carry a manufacturer’s warranty unless otherwise stated on the product information page.

 

Tobbie & Co (Pty) Ltd does not sell products on a trial basis. Customers are strongly advised to check the suitability and specifications of products before placing orders.

 

The provision of goods and services by Tobbie & Co (Pty) Ltd is subject to availability. In cases of unavailability, Tobbie & Co (Pty) Ltd will refund the client in full within 60 days.

 

DEFECTIVE ITEMS:

 

We strive to send the best of the best, but every once in a while a defective item may slip through the cracks. We stand behind our products 100% and we want our customers to be satisfied. Please e-mail us at info@tobbieandco.co.za with a photo of your defective item(s) and we can help.

 

REFUND POLICY:

 

Once your order has been placed, all sales are final. We do not offer returns, exchanges, or refunds at this time due to sanitation and safety reasons.

 

DISCLAIMER:

 

Each item sold on our website should be regularly inspected by parents for any signs of wear and tear. These items are not made to last forever and should be replaced every couple of months for safety and sanitation reasons.

***TOBBIE AND CO. SHALL NOT BE LIABLE IN ANY WAY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF THIS PRODUCT.***